Welcome to NAKZA (www.nakza.my). We value your privacy and are committed to protecting your personal data in compliance with the Personal Data Protection Act (PDPA) 2010 of Malaysia. This Privacy Policy outlines how we collect, use, and safeguard your information across our ecosystem, including our property management and digital automation sectors.

1. Information We Collect

We collect information you provide directly to us when you fill out our “Initiate Connection” smart form, subscribe to our services, or book an accommodation. This includes:

• Personal Identification: Full name, company name, identity card/passport number, and email address.
• Contact Information: Phone number (WhatsApp), billing address, and mailing address.
• Technical Data: IP address, browser type, and usage data collected through cookies to optimize our AI-driven system.

2. How We Use Your Information

Your data is securely routed and processed through our automated systems to:

• Respond to your specific strategic business inquiries or partnership requests.
• Manage your property reservations, guest check-ins, and hospitality services.
• Improve our website performance, R&D smart-home integrations, and user experience.
• Comply with legal and regulatory obligations as we transition into NAKZA Group Sdn Bhd.

3. Data Protection & Automated Security

We implement robust administrative, technical, and automated security measures (including secure API webhooks and encrypted databases) to protect your personal information against unauthorized access, alteration, or disclosure.

4. Third-Party Sharing

We do not sell or rent your personal data to third parties. Your data is only shared with verified subsidiaries within the NAKZA Flywheel ecosystem or trusted third-party service providers (such as payment gateways and secure automation platforms like Zapier/Make.com) strictly necessary to fulfill your requests.

5. Your Rights

Under the PDPA 2010, you have the right to access, correct, or request the deletion of your personal data stored in our system. If you wish to exercise these rights, please contact us at corporate@nakza.my.